thor motor coach radio not working

The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. And one, Don't Miss Paradise Oaks RV Resort In Florida. Standard and optional features listed on units may or may not reflect the actual in-stock unit. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. CD Player. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. All standard features and specifications are subject to change. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. . The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****. BBB Business Profiles generally cover a three-year reporting period. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. Make Offer. bunk bed. Please contact us to verify info, and to check availability as our inventory changes rapidly. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. 2022 Thor Motor Coach Challenger RVs for Sale Near You. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. 1 swinging tv screen. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. After getting back both radios not working. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Hello all, new to the forum and a first time RV owner. It has been sitting for a year. This dealer in **** miles away so thats not happening. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. The park/travel switch on my coach does not switch the radio to the coach batteries. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. Your actual payments may vary. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! Have driven unit less then 250 miles since purchase. From the time we purchased the coach we have only driven a total of ***** miles. We are also providing the **** commercial vehicle center web address. . Doesn't look like I am getting power to the radio since battery replaced. UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. Thor Motor Coach's diverse product lineup includes many of the world's most recognized Class A, Class C and Camper Van brands. ************************* was working with us right up until he moved to a new position in March of 2022. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. This price is only valid for 24 hours from. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. It was amazing! Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. I am waiting for **** to call us back. Check whether the batteries are charged enough. Manufacturer-provided pictures, specifications and features may be used as needed. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 After reviewing the Pre-Authorization, our stance on the roof concern remains the same. Being a 6 year old coach with a second owner, Thor Motor Coach would no longer participate in repairing this coach. Thor Motorcoach Logo linking to Home Page. Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. Seal leaks and causes extreme noise when driven at highway speeds. We have documented the roof concerns in case it does happen to be a concern. Thor motor coach four winds 24 f e350 chassis. We purchased a new 2019 *********************** **** Motor Coach in May 2019. Read More: https://thormotorcoach.com/legal/ Of course, we should have known that such a low bid was not reasonable to complete the labor, after the three other bids we received were so much higher, but we were desperate to find someone, anyone to do the work. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. Need advise, had a shop replace house battery and repair inverter. Checked every fuse I could find. After countless emails and calls to *********************, we never heard from him again. They are the same issues we continue to try to get resolved. 33 complaints closed in the last 12 months. Provide us with some basic info and well appraise your RV. Begin with this one! **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. The radio may well be powered by the house batteries. The pivotal combination of large Class A amenities with more power than a typical Class B RV. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. Read full answer We have endured a long and arduous journey. The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. Your luxury Mercedes Sprinter motorhomes. See dealer for details. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. After getting back both radios not working. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? ************************* said that they would pay ******* ***** 26hrs for their labor. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! It has generator in it but does not work. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. We have a leak in the back window of 2018 Thor Axis 24.1. Multiple calls, travel, estimates, no results. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. **** *************** DID NOT CARE ONCE I REACH THE **** DEALER 88 MILES FROM MY HOME THAT I WOULD HAVE TO DRIVE IT 108 MILES TO ANOTHER DEALER TO FIX IT CHEAPER AND **** *************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS OF GETTING PEOPLE TO HELP BRING ME AND PICK ME UP. Wondering if the converter is shot. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. We had the privilege to work with Joe A. the Internet Manager. Use/store switch in use mode? Pantry. This is Thors final offer as it has been stated multiple times. Message. We have only Put 2400 miles on since we bought it. With all the family-friendly and pet-friendly features, you'll love traveling in . . The best of Class A amenities and more power than a Class B. Speakers. Have you tried pushing in the "very little" reset button top left? ********* in **** had the coach for six weeks only to decide in the end not to do the job. Watch on. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. Posted January 8, 2016. We have a water leak and it has caused extensive damage. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. 1 of 26. We are so very happy with the coach we purchased! WHO IS RIGHT? Posts: 2,166 THOR #11781. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. can provide videos and pictures. It's been non-stop. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown Payments are with approved credit. Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! !. Stock Number {stockNumber} {priceLabel} {msrp} {salePriceLabel} {saleprice}. We pay our bill every month We were told to take to ********* ** or *********. She agreed to wait till it is safe to drive the coach to get the estimates. THOR AXXERA RADIO.not working??? A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. Across from the sofa is a booth dinette. Also if your GFI isnt easy to locate, you may have one on the inverter itself. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, And not have heard from them. I bought a brand new Thor Hurricane 35M. is not responsible for any misprints, typos, or errors found in our website pages. 1. Why not the flooring costs? We bought it new in 2018. THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. Attached 75 watt solar panel. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. We are tired and have had enough. And we are akready receivng customer no assistance. . How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . Want to request a quote on this unit? My Thor dash radio is also powered by the house battery. They have it completely gutted to repair it. Thank you. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. Mine is under our bed but doesnt have one. Please see us for a complete list of features and available options! JavaScript is disabled. My Thor Rize was not properly built. Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. I have a full side slide on my 2016 Thor Ace 30.2. We have been diligently working non-stop to get the flooring and heating breech issues resolved. This has all been dragging on for far too long. Submitting a response indicates a willingness to work with customers to make things right. Surround Sound. Who never came back to do the work. The claim is currently under review, you should hear back from your rep by the end of this week. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. More than 50 pictures were sent to Thor. THOR #2187. **** has already sent the flooring. 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. This is truly a manufacturer defect. When searching for a service center make sure to use the filter option. Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. Nobody will build them better. Did you recently have your batteries drain on you? For a better experience, please enable JavaScript in your browser before proceeding. Plus tax, title and license. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. You probably have to pull the radio out to find it. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). As the smallest motorhome option, camper vans are welcome virtually everywhere. ("goodwill offer") from what they will charge us to do the labor at their factory. We have contacted the customer to investigate the root cause of the concern. Look in house battery compartment. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. 2022 Thor Motor Coach freedom elite. After ******* ***** had our coach for almost a year. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. Nobody will build them better. There authorized service center is telling me not to get roof patch but replaced. Awning attempts to extend while driving. Brought the coach home. Does not include Hitch work or accessories. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. ****** informed me that Id have to get an estimate for each of the defect items. How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. purchased in July 2022. The slide ran very slow, it always seems too. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. According to the call notes several of his concerns were discussed and further explained. Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. Please note - there could be multiple recalls for a specific model RV. 40,000 miles. ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. ********************************* became Retail Warranty Supervisor in April of 2022. 01/03/2023. Please select a year to search for available owners manuals. These issues are ongoing, not new. Mr. ******** needs to arrange pick up with the **** dealership. *All RV prices exclude tax, title, registration and fees, including documentary service fees. We are not responsible for any such errors and reserve the right to correct them at any time. 2 lead acid batteries. Can hitch up to 8,000 lbs. When I tried to bring it back in, it came in a few inches and then stopped. You might find those release tools with the manual for the radio. Prepare lunch on the two burner gas cooktop, or use the convenient convection microwave. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. Rear Bath. **'s labor charges of $7,500. RVers Ask: What's The Best Way To Sell An RV? When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. He considered this an open case. He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! Save. **** did send the new flooring to CW. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. Mechanic's Assistant: What year is your Chassis? It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. As the smallest motorhome option, camper vans are welcome virtually everywhere. I admit, we were naive in thinking that the labor charges could be so little for such a job. +26. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. How can these issues that were reported to Thor when our coach was new, now be null and void? bunk above drivers compartment has failing motor brakes. This coach is over 6 years old. As of today, the coach has only ***** miles on the coach. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! The issues were filed with **** when the coach was new. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. We'll make sure we are working closely with the shop to get necessary parts and approvals/direction to address the fuel line concern. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. See us for more details. Step inside and find a 68" jackknife sofa to the right of the entry door. We have acted in good faith throughout this entire ordeal. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. All payments are with approved credit through dealer lending source. Your actual payments may vary. It is winterized and sitting in my driveway for the winter. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. The A.C.E. Again, the deal fell through . These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? Fort Wayne, Indiana, United States. I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. Speaker Location(s) Interior / Exterior. Don't go searching for zebras just yet. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. Based on what was submitted to Thor, we see no warranty concern. All warranty info is typically reserved for new units and is subject to specific terms and conditions. Got the customers point of contact at the dealer and tried to call to discuss with them but was advised they were at lunch and will call back again shortly. Message. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. The retail declared our previous response as satisfactory, see below.

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