croydon council complaints about neighbours

Our approach. Location. Likes. At just after 4pm on July 7, I received an email from a corporate resolution officer at Croydon Council telling me that in order to progress the complaint investigation, the planning team needed to be sent signed authorisation that the Newlands had asked me to act on their behalf in the complaint. The council effectively encouraged this illicit building work to go ahead after it granted planning permission, because the planners never bothered checking on the Land Register or other certificates to confirm the property ownership. There is a borough-wide issue in council blocks with damaged and vandalised security doors. He is supported in his complaint by Mr Y. Tweets. Call the police. The proposal includes the unacceptable felling of eight individual trees and five groups of trees as well as substantial areas of mature hedging, Hale told the committee. Permitted development rights, PART 1 Development within the curtilage of a dwellinghouse The Town and Country Planning (General Permitted Development) (England) Order 2015, https://www.legislation.gov.uk/uksi/2015/596/contents, particularly as set out under SCHEDULE 2 A number of drug dens which caused residents to "live in fear" have been shut down in Croydon. Explore. The ruling stems from a long-running boundary dispute between three neighbours, where one of them started to build a garage on land that they do not own. Over a hundred years, maybe 33% of the countrys existing properties would come up for renewal. In May 2018, the council opened a planning enforcement investigation to consider various potential planning breaches committed by Ms Z. And if they say that Croydons planners are, at best, negligent, or at worst, incompetent, then perhaps it is well overdue that suitable action is taken at Fishers Folly. A Croydon flat where the tenant subjected her neighbours to fighting, knife threats and excessive noise has been shut. Booth seem likely to be left considerably out of pocket because of the necessity, through the councils actions, of undertaking anothr court case to get Ms Zs garage off their land. While Plymouth City Council is in talks over a council tax increase of 2.99%. In the mixer: if you spot some unwelcome building work going on on your property, you might want to ask the council if they have granted planning permission. If your neighbor complaint is more of the barking dog Croydon Council installed a new CCTV camera in the town centre, on Charles Street, in November 2019 following complaints about inconsiderate parking by the Q-Park car park. I knew nothing about the development I found out afterwards by way of a backdated letter. Nuisance. It took the council another two months to reply six months after the original complaint had been lodged. Although dated February 16 2021, the relevant unilateral undertaking was only published by the council on May 18, almost three months later. Their reports are deliberately written in a dry, officialese. On the allegation of racism in the handling of Leroy's complaint, Croydon Council did not provide a response. Silverleaf Developments made a planning application that included my land. He and Mr Y will now incur more time, trouble and expense in returning to court to seek a further order for removal of building work. By this stage in the Ombudsmans report, the author is clearly warming to the theme of the mind-numbingly, staggering incompetence of the Croydon Council planners. The report was finally released at lunchtime today, with council leader Hamida Ali emailing it first to members of the Croydon Labour Party. Please select Council property Housing Association Private rented Owner occupied. Its definition of anti-social behaviour (ASB) includes playing of loud music and it says that it will take all complaints seriously. The complaint process. Croydon Council had been dealing with our formal complaint for three months by this point. If you could bottle the dignity and resilience of the people weve spoken to and sell it, youd make a lot of money, because they have to put up with so much more than most people, Hewitt told Inside Housing. st lawrence county police blotter; how soon after gallbladder surgery can i get a tattoo; taurus horoscope today and tomorrow; grubhub acquisition multiple She has turned rogue and now only sides with developers. On 22 July 2021, I informed Robert Snodin, (then-) Trees and Enforcement Team Leader, that this developer had already breached pre-commencement Condition 5 [Construction Logistics Plan (CLP)] and Condition 15 [tree removal]. Ploughing through the law: demolition of 89 Hyde Road went ahead, despite a complaint suggesting the council process had been unlawful, Schedule 1 of the undertaking reads (my italics for emphasis): Sustainable Transport Contribution means the sum of 13,500 to be utilised towards (which could include but not limited to and council exercising absolute discretion) sustainable transport, highway management measures and the delivery of sustainable transport initiatives in Sanderstead.. The only plan showing location was a red-line plan showing the outline of the whole curtilage of Ms Zs house at 1:1250 scale. only to leave after less than six months without any obvious sign of actually achieving anything. The HRA was the source of the money used to pay Dr Alison Knight her 800 per day fees when she swanned into Croydon as an emergency interim head of housing, only to leave after less than six months without any obvious sign of actually achieving anything. It would not have taken much to point out to Ms Z or her agent the structure under construction was already on land outside the property boundary.. If Ive read this right. We are committed to making our website accessible to all visitors. Rightly, Inside Housing states, this is the story that everyone who lives and works in social housing has been talking about this year., In the lengthy interview, Hewitt says that the moment he stepped into the council home of Fransoy Hewitt in South Norwood, It was the most angry Ive ever been as a journalist, as a human being., The magazine reports, Footage of her flat revealed the appalling conditions that she and her two sons were living in: walls covered in thick black mould and damp so bad the carpet squelched under her feet. The gaslighting is astonishing. In June 2019, the council contacted Ms Zs planning agent querying if she had presented the correct certificate. I think there has been a breach of planning control near my property and the council has not taken enforcement action. You can help us keep the borough looking clean and tidy by reporting untidy or eyesore gardens. In approving application 20/00108/FUL, they did so based on a council officials report, the committee agreed that thereafter the director of planning and strategic transport has delegated authority to issue the planning permission and impose conditions and informatives. Perhaps the members of the councils planning committee were still in a state of shock. Perhaps a Government could bring in a requirement for new title pans to accurately plot all boundaries and building plans on NEW and REBUILT properties using modern surveying methods down to a very high level of accuracy eg by Satellite co-ordinates. The Ombudsmans report says, I have called the complainant Mr X. By this stage in the Ombudsmans report, the author is clearly warming to the theme of the mind-numbingly, staggering incompetence of the Croydon Council planners. If you live in a House in Multiple Occupation (HMO) please contact your landlord or managing agent. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. Poor repairs: the maintenance of the flats at Regina Road is still less than optimal. Talk to your local police about ongoing crime and anti-social behaviour issues: Contact your police safer neighbourhoods team, NEW Help improve this site by Most councils have yet to confirm plans, with about a third indicating they may propose a 3% increase. Block by block: Quantums proposed five-storey block of flats for Hyde Road, a street of two-storey homes. Bonfires generate around 30,000 nuisance complaints to local authorities each year. This time, through a relatively minor boundary dispute between neighbours, the Ombudsman Find out what to do if you are having problems with loud music and parties, alarms, dogs barking and construction noise. There are a large amount of formal complaints about their planning practice that are on file but delayed internally once responded to they then go onto the ombudsman you can see why Croydon Planning Department is choosing to stall these internally. Designed to abuse the local voters. https://insidecroydon.com/2021/10/05/director-of-plannings-bogus-claim-over-institute-membership/. Most councils have a private rented housing team. Quantum Homes, their work on Pollards Hill South . If you're making a complaint about council housing, find out more about the Housing Ombudsman Complaint Handling Code. Who says slapstick is dead? It will surprise no one who has had to deal with Croydons cash-strapped council that it failed to do so. As a last resort you can take legal action through the courts. Inside Croydon understands that council tenants affected by the neglect and disrepair of their homes had not been given the courtesy of first sight of the report.. Councillor Ali - who, after six weeks, has yet to fulfil her promise to meet in person . The other key Legislation is the Party Wall Act , affecting construction on and near boundaries. If your issue is not listed above, use our formal complaints form. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The council can also apply to the magistrate's court for a warrant to enter premises and seize equipment that is causing a nuisance. They can refer you on to environmental health if the problem is serious enough. However, this week has been very different because in and amongst my usual e-mails, I have received messages from residents raising serious safeguarding issues. The parish council said it found vehicles travelling in . Croydon Shire Council PO Box 17 Croydon QLD 4871 (07) 4748 7100 (07) . please note that the Stage 1 Complaint was addressed to YOU and it is from YOU that we expect a substantive response . I Love Croydon Reviews 12 . Which, for most reasonable people, might have been a starting point for a radical improvement in the councils care and attention to its tenants. If we prosecute we will normally apply to the court to have the equipment permanently confiscated. The council could serve an order on your neighbour to fix the problem. Just another episode in the regular shambles at Fisher's Folly Another day, another ruling from the Local Government Ombudsman against Croydon Council. It will take only 2 minutes to fill in. Information about our two-stage corporate process can be found on this page. In charge: Alison Butler, the cabinet member for housing until Oct 2020. Heather Cheesbrough, the six-figure salaried council exec in charge of the planning department, recently lectured elected councillors, telling them that, All the planning officers in the team have the highest personal integrity and professionalism.. Given recent issues with flash flooding across London and the failures of the planning process to mitigate against the impact of heavier rainfall, one of Hales criticisms of the proposal is of particular relevance, There appears to have been no consultation with Thames Water by either the developer or the council to see if there is capacity in the sewer network to take the additional foul and possibly surface water discharge from the proposed development. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Condition 2 of that formal notice reads Unless otherwise previously agreed by the Local Planning Authority in writing, the development shall be carried out entirely in accordance with the following drawings and other documents submitted with the application., In the words of one barrister, The tailpiece in Condition 2, Unless otherwise previously agreed, is in my view unlawful. No reply: Katherine Kerswell is the 192,000 per year chief exec of a council that is slow to respond to resident complaints. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. The council respond directly to you with further enquiries or to update you as the rubbish is cleaned up. Croydon CR0 1EA The old/new normal , About time councils were made accountable for their mistakes too many times have lawyers with get out of jail free card. Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Secret chamber inside the Great Pyramid is uncovered after 4,500 years Monument Beach Bourne, Ma, Ms Z appealed the court judgement, and lost. If you are a tenant or live in a strata scheme you may have other options for . Contact the police if you think your neighbour has broken the law - for example, they've been violent or threatening. Open Menu. Image: Cleaner Croydon, CC BY-NC-SA 2.0. This includes seeking planning consent on land that is owned by someone else. For any noise emergencies contact 020 8726 6000. A year on from a Judicial Review into one of Croydon Council's planning department's many contentious rulings, when a judge issued a Court Order that confirmed that the development at 54 Arkwright Road is unlawful, and people are now renting flats in that building - at up to 1,800 per month - even though it does not have a valid planning permission. More importantly though, it not been NOT APPROVED. Neighbour noise complaints comprise around two thirds of the total. He thinks he is smarter than law he know law order more than anyone. Posted. How to make a complaint. telephoning: 020 8545 3060 (weekdays 10am to 2pm). Media. The council also apologised to a couple who complained to the Local Government and Social Care Ombudsman. Read more: Developers given free rein from a council with no controls Dan Hewitts first report on the News At Ten was the start of an odyssey that would go on to highlight cases of poor social housing conditions across England. Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Stop what you're doing and check out these cats that looks like vampires COMPLAINT 202011660. If your neighbor complaint is more of the barking dog However, this week has been very different because in and amongst my usual e-mails, I have received messages from residents raising serious safeguarding issues. Why are they still working on the site? The council generally adopts an escalating approach to noise enforcement and can deal with unreasonable . To contact us, please email inside.croydon@btinternet.com, elderly couple who have lived at 96 Hyde Rd for more than 50 years, to, Help to support our genuine local and independent journalism, Council chiefs accused by MP of being on side of developers, Council planners 3-month delay over Sanderstead complaint, shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge, Regulation 122 of the Community Infrastructure Levy Regulations 2010, Developers given free rein from a council with no controls, Feeble planners allow builders to get away with (tree) murder, You can support Inside Croydons news-breaking independent local journalism. We have a council spouting off about sustainability, climate emergency, green measures, LTNs etc whilst systematically conniving with profiteering developers to destroy the place. . Croydons director of planning and strategic transport in November 2020 was Heather Cheesbrough, though she, too, may have been a little distracted from matters in Croydon, as shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge. But Regulation 122 of the Community Infrastructure Levy Regulations 2010 requires that these planning obligations must be necessary to make the development acceptable in planning terms and directly related to the development. To help us improve GOV.UK, wed like to know more about your visit today. The Ombudsman says that there were two key points that the council ought to have considered. There is a culture of not taking their complaints seriously., And Hewitt has a worrying message for Croydon Council and other social housing providers who fail their tenants. This was complicated by the Land Registry being set up in 1862 on the basis that registered plans would be definitive. The complaint included reference not only to the unlawful tailpiece but also to what I maintain were misleading statements made by the applicant, the agent and council planning officials alike leading up to the committees decision. It was not as if the councils planners had not been on notice about the on-going boundary dispute. The same complaint that the council had been sitting on for almost three months. They remain so. If you're unhappy with something we've done, please let us know. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. The council said the next phase of its Streetspace scheme will launch on 28 September and will use planters and signs to transform four more streets into places to walk, cycle and exercise while maintaining car access for their Also, if you are planning an international move, we can do it.

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