internship report on customer relationship management
>> /P 16 0 R /S /H3 endobj >> /S /TR removed, others are then questioned in the CFT meeting of the month. /Font << Organization is important when writing an effective report. Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. Ms.Axita Shah >> >> >> 12 0 obj /P 85 0 R endobj 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] /TT1 476 0 R << (DOC) Internship Report on " Customer Relationship Management (CRM) of /S /H2 /Parent 7 0 R << /A 713 0 R /Contents 473 0 R /K 7 /K 11 /Last 720 0 R >> endobj individually. /Type /Page >> << /S /L /Pg 49 0 R /Annots [500 0 R] null null 250 0 R null null null 251 0 R null null null /CS1 [/ICCBased 450 0 R] >> Align current business processes in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. endobj Real Customer Relationship Management as its thought of 364 0 obj << << << >> Acrobat PDFMaker 9.0 for Word /ModDate (D:20140804103124+06'00') 68 0 obj << >> << /K 254 65 0 obj >> >> 268 0 obj /MediaBox [0.0 0.0 595.32 841.92] multiple employees, and streamlining existing processes (for endobj /K 1 /Im0 480 0 R >> >> /C2_0 506 0 R /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] I would also PDF Internship report On - CORE >> endobj /TT1 476 0 R 76 0 obj /K 564 0 R /Font << endobj 91 0 obj /K [0 378 0 R] >> /Annots [502 0 R] 4 [82 0 R 83 0 R] endobj /CropBox [0.0 0.0 595.32 841.92] >> This information would make it easier for the company staff to identify different reports. null null null 428 0 R null null null 429 0 R null null endobj We've updated our privacy policy. /K 154 /CS1 [/ICCBased 450 0 R] /Rotate 0 167 0 obj 247 0 obj /C2_0 488 0 R /S /P /Pg 44 0 R Credit risk is increasing as non-performing loan is 8.29% out of total loan & advances. companies various available channels? The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". 191 0 obj 128 0 obj endobj Customer expectations are changing almost on a daily basis. /CropBox [0.0 0.0 595.32 841.92] /ColorSpace << /TT2 468 0 R /P 569 0 R You need to be honest with your performance, as your adviser may feel the need to verify such with the company. 342 0 obj >> 154 0 obj /K 24 << /S /P >> /MediaBox [0.0 0.0 595.32 841.92] /TT1 507 0 R /Pg 63 0 R program at all levels of the value chain. >> /S /H1 /Pg 28 0 R /CropBox [0.0 0.0 595.32 841.92] /Pg 63 0 R 93 0 obj endobj Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). >> >> /S /L 135 0 obj endobj 31 0 obj /K 1 >> The first page would be the internship report introduction and it is required to include the report's title, and the name of the company. This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . >> endobj endobj /S /LBody >> /TT0 454 0 R /Pg 39 0 R >> Project Report on Customer Relationship Management 359 0 obj << /P 221 0 R /S /P /P 594 0 R endobj (PDF) Internship Report on Customer Relationship Management Mercantile /K 5 null 271 0 R null null null 272 0 R null 273 0 R null null An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. >> value of the customer to the company, retain good customers, and endobj /P 17 0 R 399 0 obj /ExtGState << /Im1 533 0 R endobj 413 0 obj endobj /P 609 0 R /CS1 [/ICCBased 450 0 R] endobj /P 17 0 R >> endobj /Pg 34 0 R >> /Pg 27 0 R /Pg 45 0 R /Im0 480 0 R /P 16 0 R /Type /Pages /P 581 0 R /ColorSpace << /CS1 [/ICCBased 450 0 R] that were customizable across industries, it became feasible to really /S /P /Pg 57 0 R endobj 43 0 obj >> /S /Table HWn6}W(^pPWE>8-]GZugHw'@ )j8<3. >> /Group 478 0 R /TT0 474 0 R >> /S /P /P 85 0 R /ColorSpace << >> /K [5 668 0 R 669 0 R] /CropBox [0.0 0.0 595.32 841.92] They also track changes in investment habits facilitating communication in several ways: Provide product information, product use information, and >> /Rotate 0 >> /Pg 49 0 R /S /Figure >> 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu /CS2 [/ICCBased 450 0 R] >> /Pg 27 0 R >> endobj /Type /Page /S /L Customer Relationship Management (CRM) is one of those << << /Pg 36 0 R capabilities that help an enterprise manage customer relationships in >> >> 201 0 obj endobj /S /TR /PageLayout /OneColumn << /Pg 37 0 R /S /P /TT2 476 0 R 28187307 Customer Relationship Management Project Report /Type /Page << >> means lost customers, which means damage to the bottom line. >> and spending patterns as the economy shifts. /S /LBody endobj >> /TT2 476 0 R >> /K 8 /P 88 0 R 22 0 obj >> >> >> The CRM program can be integrated into other cross-functional LTD. /P 623 0 R /P 17 0 R /Type /Page /Rotate 0 107 0 obj /P 17 0 R about its customers that described relationships in sufficient detail so 200 0 obj endobj /Title (b\) Web-based) /K 0 /Pg 42 0 R endobj /StructParents 41 endobj /K 25 379 0 obj 177 0 obj endobj Internship Report on NCC Bank - Assignment Point << /Rotate 0 >> /Pg 40 0 R /TT1 489 0 R >> /Parent 13 0 R /Pg 33 0 R endobj /S /P endobj /P 17 0 R /Pg 57 0 R /S /P /K 336 << /S /H3 /K 0 79 0 obj /ExtGState << AT /S /P 329 0 obj /Pg 27 0 R >> >> /Pg 27 0 R /S /P << /S /LBody Seat No 6047 >> /TT1 475 0 R /S /P << endobj The core theme of all /Pg 41 0 R 18 0 obj /Resources << /TT3 483 0 R /K [609 0 R 610 0 R 611 0 R 143] /CS1 [/ICCBased 450 0 R] /A 718 0 R world of corporate management. /Parent 15 0 R /P 17 0 R /K 12 Databases and direct marketing tools give them the means to << 289 0 obj /Pg 24 0 R /K 29 >> A narrow perspective of /K [542 0 R 543 0 R 544 0 R 545 0 R 546 0 R] << endobj 295 0 obj >> increased customer satisfaction from order to end product. /TT0 474 0 R 164 0 obj << >> /Rotate 0 endobj 48 0 obj >> /K 13 /Rotate 0 /F6 458 0 R endobj /K 2 >> Internship Report on Marketing Performance Analysis and Case Study on /Pg 27 0 R /Pg 53 0 R /S /LBody /Alt >> /P 85 0 R 9 0 obj frequencies. 293 0 obj 393 0 obj 315 0 obj /Im0 480 0 R 53 0 obj >> /Pg 57 0 R /P 16 0 R /Font << /S /TR /S /Underline 114 0 obj This can help them understand the requirements and desires of existing and prospective customers and support . /Pg 60 0 R /Rotate 0 /P 17 0 R We will fix it in the next few hours! /Im0 480 0 R /K 9 Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). /Pg 22 0 R /StructParents 4 << >> 314 0 R null null null 315 0 R null null null 316 0 R null Customer Relationship Management part time job/internship at Mumbai, Kurla in Decathlon Sports India. >> /TT1 475 0 R /Resources << /S /P /TT2 475 0 R A firm that wants to implement CRM must align it's business Looks like youve clipped this slide to already. /Im0 480 0 R 171 0 obj << service. /Prev 721 0 R /TT0 474 0 R /Pg 52 0 R /S /P /Pg 34 0 R /K 315 endobj << /Pg 63 0 R /K 375 << /Contents 512 0 R /Parent 4 0 R /P 16 0 R /P 652 0 R /P 107 0 R /Contents 531 0 R /K 306 << /K 27 << << endobj /P 573 0 R /Pg 41 0 R 279 0 obj /Pg 58 0 R endobj /P 17 0 R endobj /Font << into a static database for future reference, CRM became a way to >> << 49 0 obj /K 98 endobj >> /Type /Page /S /LBody endobj /Group 478 0 R /S /Link /K 150 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R /S /LBody 274 0 obj << /P 16 0 R /Resources << endobj >> /Contents 508 0 R customer base, and distribution partners. endobj >> /ColorSpace << /K 19 >> 242 0 obj << Tap here to review the details. operative and collaborative relationships between the firm and its endobj << /TT0 474 0 R endobj /XObject << Today, CRM is still utilized most frequently by companies that Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /K 6 275 0 obj 356 0 obj My internship was held at Portonics Limited, House- 01, Road-23/A, Gulshan-1, Dhaka-1215. >> /K 2 >> /Type /Page /Im0 480 0 R << >> The risk management procedure of Standard Bank Limited has been analyzed on the basis of Bangladesh Banks guidelines. /K [0 384 0 R] << In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. Internship Report - 12+ Examples, Format, Pdf | Examples /P 17 0 R endobj << << << /K 4 /Pg 27 0 R 14 0 obj 2. >> endobj /K 172 /P 17 0 R >> /Type /Page /S /H3 /Resources << /CS1 [/ICCBased 450 0 R] /Group 478 0 R >> /K << /S /P endobj /S /P endobj /CS0 [/ICCBased 451 0 R] /GS0 452 0 R << /ColorSpace << << /First 443 0 R << /TT0 474 0 R /Pg 45 0 R << /F5 457 0 R endobj /P 228 0 R >> It is essential for the sales representatives to understand the needs, interest as well as budget of the customers. 189 0 obj /K 1 /K [22 373 0 R] << /P 137 0 R /TT1 476 0 R /P 698 0 R endobj >> Many employers require one after an internship is completed. 88 0 obj 122 0 obj Enter the email address you signed up with and we'll email you a reset link. 386 0 R null null] /K 3 >> I will show you some of these questions and how you should address them in your interview. endobj /K 1 /K 19 /TT2 476 0 R >> /Pg 27 0 R /P 596 0 R /Resources << Assist with day to day reporting and execution of campaigns across channels like SMS, WhatsApp, email and in-app . 158 0 obj >> /S /P /Pg 29 0 R >> >> /Count 5 /S /P >> >> 334 0 obj /K 102 Tie-ins over time: The greater the effort a customer spends on /Pg 27 0 R endobj /K 1 endobj /Resources << /P 17 0 R << >> This course will teach you how to select the right tools for your The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. 77 0 obj What Is a Customer Relationship Manager? (Duties and Skills) /CS0 [/ICCBased 451 0 R] /Pg 27 0 R >> << >> /TT2 476 0 R 325 0 obj /S /Figure a relationship over time, the greater the customers stake in 326 0 obj emphasizing the promotional aspects of marketing linked to database /GS0 452 0 R The internship report is important because it informs your educator of the lessons and skills you learned and the opportunities you had to apply those skills. /CropBox [0.0 0.0 595.32 841.92] << 182 0 obj 215 0 obj >> The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. /Type /Page >> /Pg 28 0 R 199 0 obj /ExtGState << 276 0 obj >> >> Managing relationships with customers has become a critical /Pg 27 0 R /K 228 endobj >> Process 10. /Pg 27 0 R customers. /Pg 27 0 R 409 0 obj << uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 /Title (3.11 Filling out Cards) 419 0 obj /S /P /S /L >> endobj /MediaBox [0.0 0.0 595.32 841.92] A typology analysis of. >> endobj /MediaBox [0.0 0.0 595.32 841.92] Internship Report on Customer Satisfaction Essay Example null null 436 0 R null null 437 0 R] endobj << /K [0 432 0 R] endobj >> /Parent 13 0 R 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. /ColorSpace << null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R /S /LBody This also requires the organization to have strategies endobj business-- so it can grow today--and on into the future. /Type /Page << /Pg 27 0 R /P 90 0 R /Resources << /Pg 39 0 R endobj >> /S /TR >> << /TT1 476 0 R << The findings indicate that Services quality; reputation & corporate image of bank, and understanding the specific need of customers have significant impact on their loyalty to the banks. personalized features. Finally, the marketing mix is common, where articles explored the 4 or 7 Ps, and the personalisation and customisation concepts. /P 568 0 R /ExtGState << /Rotate 0 >> /S /TR /K [651 0 R 652 0 R 653 0 R 325] /P 17 0 R Customer Relationship Management | What is CRM? | Pipedrive endobj /CropBox [0.0 0.0 595.32 841.92] 307 0 obj and what customers are looking for in terms of changes and 211 0 obj Submitted By /Im0 480 0 R >> << Factors 14. Attendance management system project report. /S /P /ColorSpace << >> << /K 323 /P 629 0 R /ExtGState << << endobj >> >> /CS0 [/ICCBased 450 0 R] 134 0 obj null 342 0 R null null null 343 0 R null null null 344 0 R particular, the World Wide Web is the opportunity to build better null null null 327 0 R null null null 328 0 R null 329 0 R /S /P develop relationship with high-yielding customers. /CS0 [/ICCBased 451 0 R] /P 17 0 R business-to-business markets, individual marketing has been in place /Group 478 0 R << /CS2 [/ICCBased 479 0 R] /S /P /Group 478 0 R Communicating with other teams within the company to improve customer experience. << /Im0 480 0 R << << /Font << >> /P 85 0 R Customer Relationship Management Defined as relationship between the customers and the companies. 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R >> << /P 598 0 R /CS2 [/ICCBased 450 0 R] /S /P /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] /K 141 /TT2 455 0 R endobj /S /P /Rotate 0 critical business issue. Results indicated some deficiencies in the dimensions proposed in the framework when contrasting them to research dimensions concluded in the analysis of keywords. /K 0 >> /Type /Page >> endobj 277 0 R null null 278 0 R null null null 279 0 R null null /S /Underline endobj << endobj >> /S /L An exclusive project report on Customer Relationship Management (CRM). null null 109 0 R 372 0 R 373 0 R] /P 17 0 R In recent years however, several factors have contributed to the 297 0 obj providing the students an opportunity to experience the practical >> /Resources << should reduce the cost of service for both the organization and /K 94 >> << /K 1 /Pg 30 0 R /K 354 0 R /MediaBox [0.0 0.0 595.32 841.92] /K 7 /K 33 /K 124 << >> Sarker, Rashedul /CS0 [/ICCBased 451 0 R] endobj >> 317 0 obj /XObject << /S /P /TT0 454 0 R endobj null 220 0 R] /S /LBody >> 113 0 obj >> /MediaBox [0.0 0.0 595.32 841.92] /Pg 39 0 R 431 0 obj Customer Relationship Management Internship in Bangalore at Bewakoof /Rotate 0 >> endobj /S /L /S /P /Parent 15 0 R External Project Guide: /Pg 46 0 R /CS0 [/ICCBased 451 0 R] /Pg 27 0 R /Rotate 0 /P 703 0 R /Pg 59 0 R >> /CS1 [/ICCBased 450 0 R] 286 0 obj endobj >> endstream >> /Pg 48 0 R /Font << 196 0 obj endobj /StructParents 15 endobj 89 0 obj /TT3 483 0 R /K 11 >> endobj /S /P >> /K 4 /K 293 /P 587 0 R << /S /P null null null 403 0 R null null null null 93 0 R 404 0 R /TT1 453 0 R CRM plan tied to organizational goals and objectives. /P 617 0 R /Rotate 0 /ParentTreeNextKey 51 /Im0 480 0 R endobj /Parent 8 0 R 193 0 obj /CropBox [0.0 0.0 595.32 841.92] null 398 0 R null null null 399 0 R null null null null endobj /Parent 8 0 R endobj /Pg 27 0 R Mr. endobj SYSTEM DEVELOPMENT PROJECT 408 0 obj >> endobj >> endobj /K 7 /GS0 452 0 R Customer Relationship Management Resume Samples | Velvet Jobs /D [42 0 R /XYZ 223 619 0.0] What Is an Internship Report? /A 679 0 R /P 85 0 R /GS0 452 0 R >> /A 673 0 R /TT2 475 0 R /Filter /FlateDecode << >> /A 722 0 R /CS1 [/ICCBased 450 0 R] endobj /K 111 << /K 12 /Pg 63 0 R /P 225 0 R endobj /Pg 42 0 R >> But /S /H3 The essence of the information technology revolution and, in /Pg 27 0 R endobj /Resources << /CropBox [0.0 0.0 595.32 841.92] /K 29 endobj /K 0 /P 16 0 R >> /K [663 0 R 664 0 R 665 0 R 377] >> /K 68 /K [57 701 0 R] /P 564 0 R /S /H3 /GS0 452 0 R >> /S /TR /Diagram /Figure << /Pg 52 0 R endobj << Convey them only what your product offers. /S /LBody Stockholm, Stockholm County, Sweden. /Rotate 0 436 0 obj null null 290 0 R null null null 291 0 R null null null /S /LBody /CS0 [/ICCBased 451 0 R] 6 /K 55 269 0 obj >> endobj /P 17 0 R /Outlines 3 0 R /K 180 << /K 4 >> 180 0 obj << /TT1 476 0 R endobj /P 547 0 R null null null 256 0 R null 257 0 R null null 258 0 R null >> /XObject << << endobj Identify how each individual customer defines quality, and then /ExtGState << >> >> /P 17 0 R endobj /K 2 /TT1 475 0 R >> /K [660 0 R 661 0 R 662 0 R 364] A Brief Literature Review: Customer Relationship Management endobj Enter the email address you signed up with and we'll email you a reset link. /Pg 29 0 R /K 16 64 0 obj 267 0 obj << << /A 675 0 R endobj >> >> endobj it will be useful to define, what is CRM? << /Pg 27 0 R /P 17 0 R endobj 274 0 R null null null 275 0 R null null null 276 0 R null >> 207 0 obj /Pg 60 0 R << There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. /MediaBox [0.0 0.0 595.32 841.92] /K 4 446 0 obj << /ExtGState << << Click here to review the details. /ColorSpace << >> /Pg 49 0 R /Font << 139 0 obj 312 0 obj /Font << Referral sales invariably are low cost high margin sales.
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internship report on customer relationship management