will my bus pass be renewed automatically

The list of these services is on the GCC web site, under Transport. Major investment in boroughs schools continues! Alternatively, you can renew your pass online. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. You don't have to do anything, unless you have moved since we sent you your last pass. Applicants can enter in their postcode online and will be given the contact details of their local council. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. My new bus pass has been refused by the driver. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. passes that expire between January and March are in the process of being issued The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. So, to find out if you're eligible and where to apply, get in touch with your local council. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. You do not need to renew an igo card. thurrock.gov.uk uses cookies to make the site simpler. A letter and a renewal application form will be sent to you automatically you can also use the application form below. If you email us please confirm your date of birth and current address in the email so we can fully check our records. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. applies to approximately 12,000 people, the vast majority of whom are Your older person's bus pass is valid for four years. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. There is no need to contact us until we get in touch with . 1 Contents. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. If your current bus pass is due to expire within the next month, this is an indication that we . This cookie is set by GDPR Cookie Consent plugin. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. What should I do? Where can I get a bus pass for an older person? Can I use my disability-related with a companion bus pass in other parts of England? If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. What happened to the baby in Joy Luck Club? How do I renew my bus pass in Northumberland? 5 Other ways to apply. Apply for or renew your bus pass. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. These are mostly people who have held a bus pass since at least 2008 and will now be . If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Most young disabled (under 16) pass holders should have received a short form to return. Find out which bus company you wish to comment about on our bus operator contacts page. It is being used by the person whose photograph and name appears on the pass. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. If you do not receive your new pass please contact our information line on 0345 600 0659. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. We will need to see evidence of your new address. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. If your pass has already expired you can still renew your bus pass. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. You will need to apply to your new local authority for a new pass. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Concessionary bus passes will no longer be renewed automatically. Alternatively you are able to renew your vouchers online. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Your bus pass will be renewed automatically. However, GCC has not been involved in this. You won't need to renew your bus pass when it expires. Renewing, updating or cancelling a bus pass. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. for staff to amend your details and arrange for a renewal pass. Call us on 0345 200 0388 for an application form or for assistance completing one. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. The cookies is used to store the user consent for the cookies in the category "Necessary". You also have the option to opt-out of these cookies. Have you moved? Apply for a new age-related pass. These pages are for East Sussex bus pass holders. Can I use my pass on Trains? Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. If you currently receive Travel vouchers you will receive a renewal form at your registered address. I have moved into Gloucestershire. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. But opting out of some of these cookies may affect your browsing experience. system now generates new passes automatically at least a fortnight before the This Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. This cookie is set by GDPR Cookie Consent plugin. Your pass will be automatically renewed if you have used it within the last 13 months. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Username Password Forgotten your Password? Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Applicants whose pass was issued due to a disability will continue to be automatically renewed. If you have not received either a letter or full pack call us straight away on 01452 426265. new pass.. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. These cookies will be stored in your browser only with your consent. all that. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. This will be. 2 Are senior bus passes renewed automatically? This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. You should have receive your renewal form by mid-February. If you have any questions, please contact Essex County Council by calling0345 743 0430. Login to renew or manage your Bus Pass and to keep your details up to date. Lee five years Changes to personal details Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. If you move address, update the details on your bus pass at least three weeks before the renewal date. I am an age-related bus pass holder and my current bus pass is due to expire soon. We apologise for any inconvenience that this situation may have caused you. Unable to drive for reasons of medical fitness. N94. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. You can apply for your renewal bus pass online. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Lancashire: If you dont provide us with evidence, your new pass will be delayed. Dont include personal or financial information like your National Insurance number or credit card details. Older Person's bus passes will be renewed soon. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). It does not store any personal data. Learning impairment that has resulted in an arrested state of development before adulthood. If you send us different evidence, your pass may be delayed or refused. This cookie is set by GDPR Cookie Consent plugin. If you pass does not register on the card reader on the bus, we won't know the pass is being used. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. What do I do about my concessionary bus pass? For further information see www.gloucestershire.gov.uk/fairprocessing. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. You'll need your current pass in order to renew. Please check with the county council in the area you plan to visit. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. Currently this is at age of 66. Before your pass expires, we may send you a letter inviting you to renew it manually. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Lee This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Older person's bus pass renewal. Age-related pass or vouchers. Disabled person's bus pass . The expiry date will normally be five years from your birthday. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. igo card for 11 to 16 year olds. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. What should I do? We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Apply for or renew your bus pass. The pass is valid for the journey being undertaken, for example at the right time of day. Other Scottish passes arent accepted on the trams. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. If you have moved address since receiving your bus pass, please notify us of your new address . No, your bus pass cannot be used on National Express services. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Unemployed people. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. What time can I use my bus pass outside of Gloucestershire? Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. This can be done online or at a participating library. Can I use my pass on Trains? What type of medicine do you put on a burn? All content 2023 Southend-on-Sea City Council. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Welcome to the Highways Service Information Centre. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Update or cancel a card. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. I am a disabled pass holder, will I receive a bus pass renewal letter? English bus passes are not accepted in Scotland and vice versa. We only need this if you want us to contact you and we won't keep it once we've replied. You can get an older person's bus pass when you reach State Pension age. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Blackburn with Darwen: We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. A 5 administration fee will be required for a replacement bus pass. Can I use my English senior citizen bus pass in Scotland? Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. If you have an older person's pass that expires in the next two months renew online with the following links: -. How long does it take to renew an older persons pass? The cookie is used to store the user consent for the cookies in the category "Other. An older persons bus pass has exactly the same benefits as a disabled persons pass. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Bus If you have not received your renewal form, please contact our information line on 0345 600 0659. Calls from mobiles are likely to be considerably higher than those from landlines. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Completed renewal forms will be processed and new vouchers issued approx. No. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Some bus services are changing. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. All rights reserved. By clicking Accept All, you consent to the use of ALL the cookies. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Flexible support fund - available at . Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Two weeks before your current bus pass expires you should receive a new bus pass in the post. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. current pass expires so pass holders dont need to do anything, just wait for a If you have an age related pass or travel vouchers, we will automatically renew them when they expire. You can apply for a disabled persons bus pass if you are a Medway resident. This can be done by visiting a participating library only. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. This cookie is set by GDPR Cookie Consent plugin. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. 5 How long does it take to renew an older persons pass? Please note the Bus Pass system is separate to other Council systems and requires its own login information. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Can I use my OAP bus pass on trains? This might be a letter confirming your eligibility and asking if you wish to renew. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. You can apply for your renewal bus pass online. You need to check the expiry date and apply to the council for a new one if you're is due to expire. It tells you about: Bus passes are issued for up to five years. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. My age-related pass has now expired but I have not received a new one. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. How did the American colonies actually win the war and gain their Independence from Britain? You may need to provide proof of your new address. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales.

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